Documents

GGPoker verification: which documents you need and how long it takes

Identity checks are mandatory before withdrawing, and the room asks for them soon after registration. The check usually takes 24 hours and needs an ID plus proof of address. Here is what passes, what gets rejected and how not to freeze a withdrawal request.

  • 24 hourscheck time
  • up to 90 daysproof of address age
  • 7 daysgrace period at withdrawal
  • in the clientwhere to upload

Two things are needed: a photo ID (passport, driving licence or national ID) and proof of address no older than 90 days - a bank statement, utility bill or government letter showing your name and address. Upload them in the client profile. The check usually takes 24 hours. Do it right away rather than at the first withdrawal.

What is accepted

Documents for GGPoker verification
RequirementAcceptedRejected
IdentityPassport, driving licence, national ID: whole document, all corners, readable dataCropped photos, glare on the data, screenshots, expired documents
AddressBank statement, utility bill, government letter with name and address, no older than 90 daysOnline-banking screenshots without bank details, documents in another person's name, anything older than 90 days
Payment methodCard photo with the middle digits hidden, wallet screenshot with the owner's name - only on requestThird-party cards: withdrawals to them are impossible under the closed-loop rule

Why uploads get rejected

Photo quality first: a cropped edge, glare across the number, blur. Then mismatches: a name spelled differently on the statement, an address in a different city, a document country that differs from the account country. Then age: proof of address older than 90 days. Each is fixed by a new upload that removes the stated reason.

Withdrawing without verification

A withdrawal request from an unverified account waits 7 days for documents; if they do not arrive, the request is cancelled and the money returns to the balance. It does not vanish, but it cannot leave until the check passes. That is why uploading on day one turns a week of correspondence into the usual 24 hours. Withdrawal rules: Withdrawal.

Extra checks

Withdrawing more than 3000 EUR in a month, or unusual activity, may trigger a source-of-funds request: an income statement, bank records, an explanation of where deposits came from. It is a regulatory requirement; a prompt reply with real documents closes it.

GGPoker client on a laptop: the profile section with cashier and documents opens from the lobby
Documents are uploaded from the profile in the client; on a phone the camera is right there.

Verify on day one

Register, upload the documents from the client - and the first withdrawal will not stall for a week.

Last updated -